Email Management
One-Click Integration
One-click integration with mainstream services into the Singoo system, including overseas integrations
Email Tracking
Automatically track a customer's location, email open status, and their subsequent website browsing behavior
Messenger Management
Messenger supports chatting via Facebook, Instagram, Portal, and Oculus (coming soon)
Facebook Messenger Management
Connect automatically to Facebook Messenger for real-time chat with customers who engage on Facebook, with sales ownership assignment
Message Data Archiving
All communication data stays within the company account, so you never lose it due to staff departures or lost devices and accounts
Automated Customer Recovery
Run customer recovery automatically via email, Google Ads, and Facebook Ads
Automated Recovery Queue
The system includes a built-in automated recovery queue. When a customer goes silent, sales reps can flag and add them to the queue, and the system runs recovery automatically
Data Visualization
The entire recovery process can be monitored through a data dashboard showing customer responses, and once recovered, customers appear in the visitor stream
Customer Visit Journey
Customer Visit Journey
With One ID-based multi-channel attribution, the system links a user's visit data together and presents it as a visitor stream
Customer Actions
Surface the actions a customer takes during each session
Customer Device Data
The system records visitor device terminals, network conditions, and other data
